0800 542 7167
Monday - Thursday 9am-6pm, Friday 9am-5:30pm, Saturday 9am-1pm

Contact Us

Travel Insurance Sales and Enquiries

If you would like a quote or have any questions about travel insurance for pre-existing medical conditions or you are a traveller over 65 who requires travel insurance, our team of experienced travel insurance agents are here to help you.

Travel insurance sales and enquiries

If you need to make a claim on a travel insurance policy purchased from Justtravelcover.com, please refer to your policy wording for the details on how to do this.

All the travel insurance providers we work with include full details of what you should do in the event of a claim and full contact details in their policy wording.

Obtaining emergency medical assistance whilst you are away

All the travel insurance providers we use provide 24-hour emergency medical assistance. You will find full emergency contact details on your policy schedule and in your travel insurance policy wording. We recommend you take your policy schedule with you when you travel, so you have these details at hand if you need them

When you are travelling with a medical condition or you are over 65 it is important you obtain appropriate travel insurance for pre-existing medical conditions before you travel.

Write To Us

Trust House, 1 Scirroco Close

Moulton Park Industrial Estate

Northampton

Northamptonshire

NN3 6AP

UNITED KINGDOM

Call Us

0800 542 7167

Monday - Thursday 9am-6pm, Friday 9am-5:30pm, Saturday 9am-1pm

How do I make a complaint?

If you have a complaint we ask that you contact our office setting out the details.

Travel Insurance is provided by Justtravelcover.com, a trading style of Just Insurance Agents Limited, which is authorised and regulated by the Financial Conduct Authority (FCA) number 610022 for General Insurance Distribution activities. Registered in England. Company No 05399196, Victoria House, Toward Road, Sunderland SR1 2QF. Our services are covered by the Financial Ombudsman Service. If you cannot settle a complaint with us, eligible complainants may be entitled to refer it to the Financial Ombudsman Service for an independent assessment. The FOS Consumer Helpline is on 0800 023 4567 and their address is: Financial Ombudsman Service, Exchange Tower, London E14 9SR. Website: www.financial-ombudsman.org.uk/.